2018 Customer Appreciation

November 27, 2018

 

Thank you for giving us the opportunity to grow with you, our loyal customers, as we collaboratively build ideas into profitable action. We are grateful that you have chosen Zatkoff Seals & Packings as your service and product provider, and we truly enjoy and appreciate your partnership. Our success is dependent upon your satisfaction, and none of our collective achievements in 2018 would have been possible without you and your unwavering support. We eagerly look forward to working with you in 2019 — and for many more years to come.

Productivity, Sustainability & Accountability: Snapshot of Zatkoff’s Achievements for 2018

As the end of the year draws near, we proudly look back at some of our most important accomplishments of 2018. Our many prestigious industry awards and customer supplier awards emphasize key successes in quality, on-time delivery, technology advancements, and various continuous improvement projects.

We were also proud to announce that all eight of our branches became ISO 9001:2015 certified in 2018. This transition from ISO 9001:2008 confirmed our company’s compliance with quality assurance standards that focus on customer satisfaction, leadership, and risk management, among other quality management principles.

Additionally, we acknowledge many notable, eco-friendly efforts that showcase our ability to consistently support responsible efforts to enhance performance and help your businesses grow. We have worked diligently to address critical environmental issues in order to reduce our carbon footprint by implementing programs that prioritize recycling and clean energy. As a result, we achieved measured year-over-year decreased usage of electricity and gas in our essential industry sustainability practices.

We’ve also improved productivity by maintaining our 100% On-Time-Delivery with many new internal processes that include the following:

  • Enhancements to ZAP>IT inventory management system
  • Improvements in traceability from the point of manufacturer throughout the paperless Zatkoff Seals & Packings shipping and handling processes
  • Quality check upgrades to ensure correct product weights before outgoing shipments
  • Further upgrades to advanced shipping notices to our clients that streamline efficiency practices through the receiving department of our clients
  • Additional assistance from our new automated robot that is currently packaging millions of O-rings into customizable bags for our customers 24/7

We are extremely thankful for our growing Zatkoff Seals & Packings family of employees who are always here to assist in developing and maintaining these types of systemic improvements in productivity which are a direct result of their ingenuity, drive, and consistent efforts.

At Zatkoff Seals & Packings, we all believe that by consistently meeting or exceeding customer expectations, we maintain a successful record in nurturing relationships with customers who look to us for reliable solutions for the long term.

From Our Entire Zatkoff Seals & Packings Family to Yours

We are proud of our accomplishments in achieving exceptional sales growth and supplier merits, adherence to essential quality control standards, upgrades to internal systems and processes, and overall improvements in productivity, sustainability, and accountability which were all a direct result of strategic partnerships with clients like you.

We look forward to our ongoing collaboration and growth in 2019 with a focus on expanding upon the successes we experienced with you in 2018. We wish you a great holiday season, and a prosperous year ahead.

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